PRIVACY POLICY
DrillSage, LLC (drillsage.com) | Effective date: 11-03-26 | Last updated: 11-03-26
1. Who We Are
This website, www.drillsage.com, is operated by DrillSage, LLC (“DrillSage,” “we,” “us,” or “our”), a provider of real-time drilling advisory software, including the RTAS system, for customers around the world. For the personal data described in this policy, DrillSage, LLC is the data controller.
Address:
500 N Akard St, Ste 2700
Dallas, Texas, 75201
United States
Privacy contact email:
This policy explains what personal data we collect through our website, how we use it, the legal bases we rely on, who we share it with, how we transfer it internationally, and the rights you have. It applies to this website.
2. Personal Data We Collect
Information you give us. When you use our contact form, subscribe to our mailing list, request a brochure or demo, or email us, you may provide your name, business email address, phone number, company name, job title, country, and any details you include in your message.
Information collected automatically. When you visit the site, we and our service providers may automatically collect technical data such as your IP address, browser type and version, device type, operating system, language, pages viewed, time spent, referring page, and the date and time of your visit. Some of this is collected through cookies and similar technologies (see Section 4).
Information from third parties. If you follow or interact with our LinkedIn page, LinkedIn may share limited profile information with us under its own terms.
We do not knowingly collect sensitive personal data (such as health data or government ID numbers) through this website. Please do not send us any.
3. How We Use Personal Data and Our Legal Bases
If you are in the European Economic Area (EEA), the United Kingdom, or another region that requires a legal basis for processing, we rely on the bases below.
| Purpose | Examples | Legal basis |
|---|---|---|
| Responding to inquiries and requests | Answering contact form messages, sending brochures, scheduling demos | Legitimate interests (running our business and responding to you), or steps at your request before entering a contract |
| Mailing list and marketing communications | Sending product news and updates | Consent, which you can withdraw at any time, or where allowed by law, our legitimate interests in business-to-business marketing |
| Cookies and analytics | Understanding how the site is used and improving it | Consent, for non-essential cookies |
| Site security and fraud prevention | Spam protection, protecting against abuse | Legitimate interests |
| Legal compliance | Responding to lawful requests, keeping records | Legal obligation |
4. Cookies and Similar Technologies
Cookies are small text files placed on your device by a website. Our site uses a cookie consent tool. You can change or withdraw your cookie choices at any time using the cookie settings link on the site.
The cookies and similar technologies we use fall into these categories:
Strictly necessary: needed for the site to function, such as keeping your session active, remembering your consent choices, and security. These do not require consent.
Functional: remember your preferences and enable embedded features.
Analytics: help us understand how visitors use the site.
Marketing and third-party: set by services such as LinkedIn when their content or scripts load on a page.
| Cookie | Set by | Category | Purpose | Duration |
|---|---|---|---|---|
| PHPSESSID | DrillSage (first-party) | Strictly necessary | Maintains the user’s session on the site. | Until browser is closed |
| cmplz_banner-status | DrillSage (Complianz) | Strictly necessary | Remembers whether the cookie banner has been dismissed. | 1 year |
| cmplz_functional, cmplz_preferences, cmplz_statistics, cmplz_marketing | DrillSage (Complianz) | Strictly necessary | Stores the user’s cookie consent choices for each category. | 1 year |
| cmplz_consented_services, cmplz_policy_id | DrillSage (Complianz) | Strictly necessary | Records which services the user consented to and which version of the cookie policy applied. | 1 year |
| et_bloom_optin_*_imp | DrillSage (Bloom) | Functional | Records that the email sign-up form was shown, so it is not repeatedly displayed. | 1 year |
| etBloomCookie_optin_* | DrillSage (Bloom) | Functional | Remembers that the email sign-up form was displayed or closed. | 1 day |
| bcookie, bscookie | Marketing/third-party | Browser identifiers used by LinkedIn for its Follow button and for security. | 1 year | |
| lidc | Marketing/third-party | Used by LinkedIn for routing and load balancing. | 24 hours | |
| li_gc | Marketing/third-party | Stores the user’s consent to LinkedIn’s use of cookies. | 6 months | |
| lang | Functional/third-party | Remembers the user’s language setting for LinkedIn content. | Until browser is closed |
LinkedIn’s cookies are governed by LinkedIn’s own privacy practices. You can learn more at https://www.linkedin.com/legal/privacy-policy and https://www.linkedin.com/legal/cookie-policy.
Managing cookies. Besides our cookie settings, you can block or delete cookies in your browser settings. If you block them, some parts of the site may not work properly.
5. Do Not Track and Global Privacy Control
Some browsers send “Do Not Track” signals. Because there is no common standard for responding to them, this site does not currently respond to Do Not Track signals. We treat Global Privacy Control (GPC) signals as a request to opt out of the sale or sharing of personal information where required by law.
6. How We Share Personal Data
We may share personal data with:
- Service providers (processors) that help us run the website and our business, such as web hosting, email, mailing list, form handling, and analytics providers, who are only allowed to use the data on our instructions
- LinkedIn, if you interact with our LinkedIn follow feature or links
- Professional advisors, such as lawyers, accountants, and insurers, when needed
- Authorities and legal recipients when required by law, subpoena, or legal process, or to protect our rights, safety, or property
- A successor in connection with a merger, acquisition, financing, or sale of our business
- Google, which provides fonts used on this site and receives your IP address when they load
We do not sell your personal data. We will never share your email address with anyone for their own marketing.
7. International Data Transfers
DrillSage is based in the United States and our website is hosted in the United States. If you access the site from outside the United States, your personal data will be transferred to and processed in the United States and possibly other countries where our service providers operate, which may have different data protection laws than your country.
Where we transfer personal data from the EEA, the United Kingdom, or Switzerland to a country that has not been recognized as providing adequate protection, we use appropriate safeguards, such as the European Commission’s Standard Contractual Clauses, the UK International Data Transfer Agreement or Addendum, or certification of the recipient under the EU-U.S. Data Privacy Framework and its UK and Swiss extensions where applicable. You can contact us to ask for more information about these safeguards.
8. How Long We Keep Personal Data
We keep personal data only as long as needed for the purposes described in this policy, and to meet legal, tax, accounting, and reporting requirements.
- Contact inquiries: 24 months after our last communication
- Mailing list: until you unsubscribe or ask us to delete your data
- Website technical logs: 12 months
- Cookie data: for the duration stated in the cookie table above
9. Security
We use reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or alteration. No website or method of transmission is completely secure, so we cannot guarantee absolute security.
10. Your Privacy Rights
If you are in the EEA, the United Kingdom, or Switzerland, you have the right to:
- Access the personal data we hold about you
- Have inaccurate data corrected
- Have your data deleted, in certain circumstances
- Restrict how we use your data, in certain circumstances
- Receive your data in a portable format
- Object to processing based on our legitimate interests, and to direct marketing at any time
- Withdraw consent at any time, where we rely on consent, without affecting the lawfulness of earlier processing
- Lodge a complaint with your local data protection authority
To exercise any of these rights, contact us using the details in Section 14. We may need to verify your identity before responding, and we aim to respond within one month.
If you are a resident of California or another US state with a privacy law, you may have the right to know what personal information we collect and how it is used, to access, correct, and delete it, to opt out of the sale or sharing of personal information, and not to be discriminated against for exercising your rights. We do not sell personal information, and we do not share it for cross-context behavioral advertising. You may use an authorized agent to make a request on your behalf, and you may appeal a decision by replying to our response. These laws generally apply only to businesses that meet certain size or data-volume thresholds, but we will consider reasonable requests from residents of any region.
Marketing communications. You can unsubscribe at any time using the link in our emails or by contacting us.
11. Children’s Privacy
This website is intended for business users and is not directed to anyone under 16. We do not knowingly collect personal data from children. If you believe a child has given us personal data, please contact us and we will delete it.
12. Third-Party Websites
The site links to third-party websites, including LinkedIn and industry resources. We are not responsible for their privacy practices. Please review their policies before sharing information.
13. Changes to This Policy
We may update this policy from time to time. The “Last updated” date at the top shows when it was last revised. If we make material changes, we will take reasonable steps to let you know, for example by posting a notice on the site.
14. Contact Us
If you have questions about this policy or want to exercise a privacy right, contact:
DrillSage, LLC
500 N Akard St, Ste 2700
Dallas, Texas, 75201
United States
Email:
